If I was disconnected and my hand was folded, then will I receive a refund?

I was disconnected from the client. When I logged in again, I found that my hand had been folded. Will I be able to receive a refund?

  • If you are disconnected, and therefore unable to act on your hand, while having chips invested in the pot in a game, you may be given extra time to reconnect. 
  • The exact amount of extra time given depends on the type of game and the size of the pot at the time of your disconnection.
  • However, if you do not reconnect during this time, your hand will be folded, regardless of your investment in the pot or the strength of your hand. 
  • We will not accept any responsibility for losses caused by disconnections unless it was due to a server crash.

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