I want to report my issue, how should I report?
Please contact your brand's support team and provide the following information.
More information is helpful in expediting the investigation.
- Tournament / Cash Game Name
- Date & Time the issue had occurred (please include timezone)
- Screen/ Video capture of the occurrence
- Network Status Test results (for assistance on this test, click here)
- Specification of Device (PC/MAC/Mobile, OS ver., CPU, Ram)